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Cookie Policy

Date updated: May 20, 2025

This Cookie Policy explains how Signus Solutions Inc. ("Signus," "we," "our," or "us") uses cookies and similar tracking technologies when you visit or interact with our website, platform, and online services available at signus.ai (collectively, the "Services").

We use cookies to enhance user experience, improve our platform, support essential functions, and provide personalized content and advertising. This policy outlines what information we collect, how we use it, and how you can manage your cookie preferences.

By continuing to use the Services, you agree to the placement of cookies on your device as described in this policy, unless you have disabled them.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) by your browser when you visit a website. They allow websites to remember your actions and preferences over time, such as login details, language settings, and pages visited.

We also use other similar technologies---such as web beacons, pixels, local storage, and JavaScript-based tracking---which function like cookies and are collectively referred to in this policy as "cookies."

2. Types of Cookies We Use

We categorize cookies by their function and purpose. Some are essential to the operation of our platform, while others help us understand user behavior and improve the overall experience.

2.1 Strictly Necessary Cookies

These cookies are required to enable basic platform functionality such as secure login, session management, and form submissions. They cannot be disabled through our cookie settings.

Examples include:

  • Authentication and session tracking

  • Load balancing

  • Fraud prevention and security verification

2.2 Performance & Analytics Cookies

These cookies help us understand how users interact with our Services. We use them to track page performance, error rates, user flows, and device/browser types.

We currently use tools such as:

  • Google Analytics

We configure these services to respect IP anonymization and offer options to opt out.

2.3 Functionality Cookies

These cookies remember your preferences and settings, such as default language or display options. They improve your experience by personalizing how content is delivered.

Examples:

  • Remembering user preferences

  • Storing accessibility adjustments

  • Maintaining language or locale settings

2.4 Targeting & Advertising Cookies

These cookies are used to deliver relevant ads, measure campaign effectiveness, and personalize marketing content. They may be placed by third-party platforms with our permission.

Our third-party advertising and marketing tools may include:

  • LinkedIn Ads

  • Google Ads

  • Meta Pixel (Facebook/Instagram)

  • HubSpot or other email tracking tools

These cookies may track your browsing behavior across websites and devices. We do not allow ad networks access to customer data stored within our signed agreements or internal platform.

3. Cookies Set by Third Parties

In some cases, cookies are set by third parties on our behalf for specific integrations, analytics, or advertising. These third parties are responsible for their own privacy and cookie practices. We encourage users to review their policies.

We make reasonable efforts to ensure that all vendors comply with applicable privacy regulations and do not collect or process sensitive personal data without consent.

4. How to Control Cookies

You have several options for managing or disabling cookies:

4.1 Browser Settings

Most web browsers allow you to delete cookies, block them entirely, or alert you before accepting them. Settings are typically found in the "Privacy" or "Security" sections of your browser.

Please note: disabling some cookies may affect the availability and functionality of the Services.

We offer a Cookie Preferences link in the footer of our website, where you can customize your cookie settings by category (e.g., Analytics, Advertising). You can opt in or out at any time.

4.3 "Do Not Track" Signals

While some browsers support Do Not Track (DNT), there is currently no consistent industry standard. Therefore, we do not respond to DNT signals at this time. Instead, we encourage you to use our preference panel or browser controls.

5. Data Privacy and International Compliance

Cookie-related data may be classified as personal information under laws such as:

  • General Data Protection Regulation (GDPR) (EU)

  • ePrivacy Directive (EU)

  • California Consumer Privacy Act (CCPA) / CPRA

  • Brazil's LGPD

  • Other regional privacy frameworks

Where required by law, we obtain user consent before placing non-essential cookies. We provide opt-out mechanisms and honor lawful browser-based privacy controls.

We may update this Cookie Policy from time to time to reflect legal, technical, or business changes. When we do, we will revise the "Effective Date" at the top of this page. If any material changes are made, we will provide prominent notice via the Services.

We encourage users to review this policy periodically.

7. Contact Us

If you have questions about this Cookie Policy or how Signus uses cookies and similar technologies, please contact us at:

Email: privacy@signus.ai
Address:
Signus Solutions Inc.
251 Little Falls Dr., Wilmington, Delaware 19808, USA